Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Betway, we believe that gambling should only ever be considered as entertainment and a form of leisure activity. It should never be viewed as a way to make money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Responsible gaming is central to our values. We're committed to providing a safe and enjoyable experience while promoting awareness of the potential risks associated with gambling.

Age Verification

In the United Kingdom, you must be at least 18 years of age to participate in gambling activities on Betway. We take age verification seriously and operate strict checks to ensure compliance with UK gambling regulations.

If you are under 18, please do not use this website. If you suspect someone under the legal age is gambling, please report this to us immediately.

Warning Signs of Problem Gambling

Do you recognise any of the following signs in your own behaviour? If so, please consider reaching out for support:

• Chasing losses by gambling with increasing amounts of money
• Spending more time gambling than intended
• Hiding gambling activities from friends, family, or loved ones
• Gambling to escape negative emotions, stress, or problems
• Neglecting work, education, or family responsibilities due to gambling
• Borrowing money to fund gambling activities
• Experiencing anxiety, irritability, or mood swings related to gambling
• Lying about the amount of time or money spent gambling
• Failed attempts to reduce or stop gambling
• Feeling a loss of control over your gambling behaviour

If you've identified with any of these signs, help is available and you are not alone.

Self-Help Tools & Player Protection Features

Betway provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you wish to deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss amount you're willing to accept over a set period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Time-Out: Take a temporary break from your account for a period of your choosing
• Self-Exclusion: Voluntarily exclude yourself from Betway for a minimum of 6 months or longer if needed
• Account Closure: Permanently close your account if you wish to stop gambling

These tools are available through your Betway account settings. We encourage you to use them proactively to maintain a healthy gambling lifestyle.

Support Organizations & Resources

If you're struggling with problem gambling, confidential support is available from the following organisations:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (free and confidential)
• GamStop – National Self-Exclusion Scheme for online gambling
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – Peer support meetings and fellowship
  www.gamblersanonymous.org.uk

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Need Help?

If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in reaching out – support services are confidential, non-judgmental, and designed to help you regain control.

Remember: Problem gambling is treatable, and recovery is possible. Take the first step by contacting one of the organisations listed above.

For immediate support in the UK, contact GamCare on 0808 8020 133.